How are the cards made?
Each card is handmade using a variety of top quality materials to produce beautiful, individual designs. Materials include paper and fabric flowers, ribbons and fabrics, metallic papers and glittery beads, wooden shapes etc. Each card has been carefully designed to create the perfect image for your special day.

Can a card be made up in my wedding colours?
Yes. Most of our designs can be adapted to suit you and your wedding colours. Alternatively you can have a commissioned design created especially for you (£20.00 design fee). Please see How To Order  for information and for a special order form. Alternatively, contact us on 07966 161435 or by e-mail  jenny@jennysweddingcards.co.uk

Do the cards include an envelope?
Yes. Each card comes with its own quality matching envelope. Envelopes can be upgraded to Gold or Silver for an additional £1 per 10.

Do you provide printed inserts?
Yes. We provide a printed insert free of charge for all wedding stationery. We use a variety of fonts and styles. The inserts are printed on good quality white or cream paper.

How do I order a wedding invitation sample?
We do NOT mass produce our cards. Each one is individually made by hand. Free samples are often requested, so for this reason we send only one per person. If you require more than one design the cost will be £2.50 per card. Please send a cheque for the correct amount with your request (make payable to Jenny Campbell).

How do I place an order?
We can take your Order Details by  post or by email (jenny@jennysweddingcards.co.uk) If ordering by email please include the order form. Please also see link How To Order

When do I pay for my wedding order?
Once you have placed an order we will send confirmation and a Delivery Date. We will ask you to send your 50% deposit of the total order cost by cheque with the return of the proofs (made payable to Jenny Campbell). On receipt of this cheque we will commence working on your order. The final balance must be paid on delivery.

How long will it take to complete my wedding stationery order?
We aim to complete an order within 4-6 weeks. This may vary depending on current work load. However, if you require your stationery sooner then contact us and we may be able to reach a compromise in timing.

How much is Posting and Packaging?
Postage and packing is £5.00. We use Royal Mail Special Delivery for all UK orders. This service requires a signature on receipt and has sufficient insurance coverage. All orders destined for non-UK locations will be charged at the appropriate rates. Postage and packing costs will be calculated on the location of the order.

What happens if I have to cancel my wedding order?
We have the following procedures to follow in the unhappy event that you have to cancel your wedding order.
For cancellations of 28 days or more before the order delivery date we will refund half of your deposit (please understand we still need to cover the cost of our labour time).
For cancellations of less than 28 days before the order delivery date we reserve the right to non-refund any monies received.

What if I have to make an amendment to my order?
We will strive to make any amendments you may have. But please understand that we cannot make any changes once inserts have been printed. You will be asked to proof read the inserts and provide signed confirmation before we proceed with printing.
Additional costs may be incurred if amendments are requested less than 28 days prior to the Order Delivery Date. These extra costs will be invoiced before proceeding.